We will:

• Develop your e2e-store site from scratch, or adapt your existing system, including logos and wallpaper, to the e2e system.
• Process all e-commerce orders, using Network Solutions SiteSafe™ security, and calculate handling fees, shipping fees and taxes, on the fly. In addition, e2e-store will send personalized confirmations to your buyers upon receipt of order and at dispatch of products.
• Store your products in our secured 65,000 + square foot warehouse facility.
• Fulfill all e2e-store orders within 24 hours of receipt.
• Service your account with a host of online customer service tools that keep track of your customer requests from order receipt to product delivery and provide you with a personal account representative who will monitor your day-to-day account activity.
• Manage your database by providing you with real-time access to your database of customers, with the ability to sort, review, select, analyze, email and download.
• Provide real-time reports with the click of a mouse, to analyze your site data by source, order dates, product category, item purchases, source of order, geography, demographics, etc.
• Help promote your e2e-store with our broadcast email/fax system, to your targeted opted-in subscriber base/audience, prospects and previous buyers. This is highly effective when announcing new products, specials and price reductions. In addition, your logo will be listed on Berkshire’s e2e-store site as one of our partners, further generating activity to your store site.

You will:

• Promote your e2e-store site to your subscriber base/audience, prospects and previous buyers.
• Keep an adequate supply of products in inventory, sufficient to handle your e2e-store order level.
• Assign an e2e-store manager that will work closely with our account representative to keep your e2e-store site efficient, to schedule promotions to your audience and to resolve any customer service, inventory and site issues.